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| 2750 Egg Harbor Road, Lindenwold, NJ 08021 (856) 784-4559 (215) 228-6364 (FAX)(856) 627-3604 |
| "The Next Best Thing To Home For Your Pet" |
| RESERVATION DEPOSIT & CANCELLATION POLICIES |
| REFUNDABLE RESERVATION DEPOSITS WE REQUIRE AN ALL-INCLUSIVE REFUNDABLE DEPOSIT FROM NEW BOARDING CUSTOMERS FOR 50% OF THE ANTICIPATED CHARGES (INCLUDING BOARDING, GROOMING AND ANY ADDITIONAL SERVICES). PAYMENT MUST BE MADE BY CREDIT CARD, DEBIT CARD OR CASH. CHECKS WILL BE ACCEPTED ONLY IF DEPOSITABLE AT LEAST 30 DAYS PRIOR TO CHECK IN. PAYMENT IS EXPECTED AS FOLLOWS: PRIME TIME VACATION & HOLIDAY TIMES- A REFUNDABLE RESERVATION DEPOSIT PAYMENT OF 3 DAYS BOARDING CHARGES ONLY IS REQUIRED TO MAKE THE RESERVATION EVEN IF THE RESERVATION IS LESS THAN 3 DAYS. EXCESS DEPOSITS ARE REFUNDABLE AT CHECKOUT. THE REMAINING BALANCE OF THE 50% ALL-INCLUSIVE REFUNDABLE DEPOSIT REGARDED ABOVE MUST BE PAID BY THE TIME THE GUEST IS CHECKING IN. OTHER TIMES OF THE YEAR- THE 50% ALL-INCLUSIVE REFUNDABLE DEPOSIT MUST BE PAID BY THE TIME OF CHECK IN. |
| CANCELLATION / CHANGE POLICY WE REQUIRE AT LEAST 3 BUSINESS DAYS PRIOR NOTICE OF CANCELLATION / CHANGE FOR A FULL REFUND OF THE RESERVATION DEPOSIT. OTHER CANCELLATIONS / CHANGES ARE REFUNDED AS FOLLOWS: |
| CHECK IN DATE OR NO SHOW 1 DAY BEFORE CHECK IN DATE 2 DAYS BEFORE CHECK IN DATE 3 DAYS BEFORE CHECK IN DATE |
| NONE 1 DAYS CHARGE 2 DAYS CHARGE ENTIRE DEPOSIT |
| A RESERVATION CHANGED TO A LATER CHECK IN DATE WILL BE CONSIDERED A NEW RESERVATION WITH BOTH BEING SUBJECT TO THE 3 DAY CANCELLATION AND THE DEPOSIT REQUIREMENTS. |
| DEFINITIONS CREDIT CARDS ACCEPTED- VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER OR DINERS CLUB. DEBIT CARDS CAN ALSO BE ACCEPTED BUT NOT OVER THE PHONE UNLESS AS A VISA/MASTERCARD CHECK CARD. |
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